Terms and Conditions


Welcome to the Website of Château D'Ivoire inc. (the “Company”) (www.chateaudivoire.com). Your use of our Website indicates your agreement with the following Terms of Use. If you do not agree to be bound by and comply with these Terms of Use, please do not access or use this Website.

Acceptable Use

As a condition of your use of the Website, you hereby represent and warrant to the Company that you:

Will only use the Website for lawful purposes in accordance with these Terms and Conditions and our Policies: https://chateaudivoire.com/en/terms, https://chateaudivoire.com/en/policies

  • Agree to honour our intellectual property rights;
  • Agree to provide us with accurate information as necessary for the proper operation of the Website and to take responsibility for the information you provide;
  • Acknowledge that we may be unable to process and shall have no responsibility to process requests, the accuracy of which we cannot validate;
  • Agree not to create a link (other than personal “bookmark” or “favorites” entry) to the Website without first obtaining our written permission;
  • Will refrain from using profane, vulgar, inflammatory, libelous, or similarly discourteous language in any e-mail or form entry created through the Website; and
  • Shall not interfere or attempt to interfere with the operation of the Website in any way through any means or device including, but not limited to, spamming, hacking, uploading computer viruses or malware, or other means expressly prohibited by any provision of these Terms and Conditions.

Intellectual property notice

This Château D'Ivoire inc. Website, including any content appearing on or accessible through the site, is protected by copyright. Any adaptation, reproduction or distribution thereof is hereby strictly prohibited unless expressly authorized.

Exclusion of Liability

Château D'Ivoire inc. does not warrant the accuracy, relevance or reliability of this Website's contents, nor does it guarantee that the contents will be available without errors or omissions. The display of items alongside a price on this Website shall not be construed as an offer to purchase, but as an invitation to make an offer. By completing the order process through this Website, you are making an offer to purchase the selected item(s) at the specified price and no agreement of sale shall be complete until Château D’Ivoire inc. subsequently confirms in writing that your order has been accepted.

Unless specified otherwise, all prices and Product orders are quoted and shall be processed in Canadian dollars

Privacy statement

Château D'Ivoire inc. is committed to upholding your right to privacy in accordance with the laws of Québec and Canada respecting the protection of personal information. Château D'Ivoire inc. may collect personal information about you to comply with the laws of Quebec and Canada, as well as to communicate with you, provide you with the services and information you request, provide warranty service or provide you with information that may be of interest to you. If you do not wish to receive additional information, you may advise us accordingly. Your personal information will not be remitted to third parties unless we are required to do so by law. For our full privacy policy and other applicable policies, please visit https://chateaudivoire.com/en/policies


The Company may use “cookies” to track your preferences and activities on the Site. Cookies are small data files transferred to your computer's hard-drive by a website. They keep a record of your preferences, making your subsequent visits to the Site more efficient. Cookies may store a variety of information, including, the number of times that you access a website, your registration information and the number of times that you view a particular page or other item on the website. The use of cookies is a common practice adopted by most major websites to better serve their clients. Most browsers are designed to accept cookies, but they can be easily modified to block cookies; see your browser's help files for details on how to block cookies, how to know when you have received cookies and how to disable cookies completely. You should note, however, that without cookies, some of the Website's functions will not be available, and the user will lose some of the benefits of the Website.

Rolex Section

While navigating on the Rolex section of our website, some cookies are controlled by ROLEX SA which applies the following Cookies Policy.

Use by Minors

The Website is intended for use by adults only. If you use the Website to purchase any product or services made available by the Company for sale (“Products”), you represent that you are of legal age to enter into any purchase agreement through the Website and become bound by its terms. If you are under the age of majority in the jurisdiction in which you reside, your parent or guardian should use the Website on your behalf and you should not use the Website on your own or provide any personal information to the Company. The Company does not knowingly collect information from children under the age of 13.

Product Purchases and User Account

If you register on the Website for the purchase of Products, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer and your account, and you agree to accept responsibility for all activities that occur under your account or password. The Company reserves the right to refuse service, to limit quantities, terminate accounts or cancel orders in its sole discretion.


The Company reserves the right, in its sole discretion, to limit quantities, terminate accounts and to refuse or cancel any order, including after the order has been submitted, whether or not the order has been confirmed or accepted and your credit card charged. In the event that your order is cancelled after your payment has been processed, the Company will issue a full refund.

Shipping and Taxes

The Company will ship the Product(s) ordered by you with FedEx® to the address indicated in the Order Confirmation. Delivery times provided by the Company are estimates only. The Company shall not be responsible for any damages or costs resulting from any delays in delivery.

Unless otherwise stated, all Product prices quoted do not include shipping and handling charges and applicable federal, provincial, state, municipal or other sales taxes, nor does it include any duties that may apply to international sales. Separate charges for shipping and handling and taxes will be shown on the Order Confirmation for each order, as applicable. Customers shall be responsible for all sales, use, goods and services, harmonized sales, value added and other taxes and duties associated with the order.

Links to Other Websites

Links and references to other websites are provided to you as a convenience only. The Company has not reviewed and does not expressly or implicitly endorse other websites or any information or material, or the accessibility thereof, via such links, and does not assume any responsibility for any such other websites, information or material posted thereon, or products or services offered thereon. You may not create links from other websites to the Website, except if expressly permitted by the Company. To obtain such permission, please contact us here.

Governing Law

The Website is controlled and operated by the Company from Montréal, Québec, Canada and these Terms and Conditions, the Website, any use of the Website and any transaction conducted on or from it shall be governed by the laws of the Province of Québec and the laws of Canada applicable therein, without reference to principles of conflict of laws. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.

Dispute Resolution

You acknowledge and agree that any dispute that may arise between you and the Company in respect of these Terms and the transactions contemplated herein shall be resolved by the provincial and federal courts and tribunals sitting in the judicial district of Montréal in the province of Québec, and you hereby irrevocably submit and attorn to the personal and exclusive jurisdiction and venue of these courts.


If any one of these conditions shall be deemed invalid, void, or for any reason unenforceable, such condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.


The Company makes no representation that materials, information or Products provided on or through the Website are appropriate or available for use in other locations or jurisdictions than the province of Quebec. Those who choose to access the Website from other locations or jurisdictions do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.

Export Laws

Products sold or delivered under these Terms and Conditions shall be subject to export control laws and regulations of Canada. You agree to comply at all times with all such laws and regulations. You hereby agree to indemnify, defend and hold the Company harmless against all claims, damages or liability resulting from breach of the foregoing.